Orders

  • How do I cancel and item or an order?

    To cancel an item or an order, contact us via the live chat option on the website, give customer service a call at (800) 922-3535, or send us an email at helpdesk@heraldoffice.com. We will need you to provide us with the information listed below, and we can process your order or item cancellation...
  • How do I check the delivery status of my order?

    From the home screen click > your account > orders You will be able to see the delivery status for individual orders on this page
  • How do I raise an issue with an order or an item?

    If you have and issue with an order or an item on an order, please contact us as soon as possible. You can contact us via the live chat feature on the website, our customer service line at (800) 922-3535, or by emailing us at helpdesk@heraldoffice.com. We will need your order number to start the ...
  • How do I receive my order?

    That’s easy! We deliver by truck and uniformed delivery drivers if your shipping address is within our delivery footprint! To find out more check out the link below. https://heraldoffice.us.evostore.io/delivery-and-returns
  • How do I return an item?

    Please follow the link below to view our return policy: Delivery & Returns - Herald Office Supplies (evostore.io)
  • I need shipping and handling information!

    Please follow the link below to our information page on shipping and handling: Delivery & Returns - Herald Office Supplies (evostore.io)