Account Overview

  • Adding PO's to order approvals

    To approve orders and add your own PO click > your account > orders Awaiting approval Click the gear icon then > edit order Click proceed to check out Click through continue twice until you reach the review and pay screen. Here you will be able to add your PO number and place ...
  • How do I add credit card to my account?

    To add a new credit card to your account, click > your account > credit cards, on the right-hand side in the popout window. In this window, click on add card. This will prompt you to enter your credit card information on the next pop up window. Enter your credit card information, click...
  • How do I check my account balance and pay invoices online?

    From the home screen click > your account > account overview. Account overview will display your current account balance. From the account overview page click > invoices. The invoices page will display paid and open invoices. Select the invoices you would like to pay by clicking...
  • How do I create a favorites list?

    **Note: On the new website, the favorites list is referred to as a quick list.* From the home page click > your account > scroll down to the bottom of the menu on the right side of the page and click > quick list. From the quick lists page click > new quick list. Enter the name o...
  • How do I get a copy of an invoice?

    From the home page click > your account > invoice history. Navigate to the invoice that you would like to print, click > the gear icon on the far right of the selected invoice, click > print invoice. Once you have clicked to print the invoice, another browser tab will open with a...
  • How do I order for more than one location; how do I change my department/location?

    To change your location, click > your account > switch. Select the location that you would like to order for. Once you’ve successfully updated your account location click > close and proceed to the website for the selected location. **Note: the feature from the old website th...
  • How do I reset my password?

    Click on your account on the homepage click > sign in. Click on forgot password. Enter email address associated with the account click > email instructions.
  • How do I set up a charge account with Herald?

    That’s easy, we just need to get a bit of info from you? Click the link below and complete our new customer application. Once we receive your info, our new accounts team will add your account and follow up with you to let you know that your account has been established! https://heraldoffice.us.e...
  • What are my payment options?

    We offer several options for payment!     1. Pay by check     2. Pay online by credit card     3. Pay by ACH